More leads from the visitors you're already getting

Most agency websites lose the majority of their visitors to a static contact form nobody fills in. Estelle talks to them instead.

A visitor browsing your listings at 9pm isn't going to phone your office or fill in a generic "get in touch" box — but they will answer a few questions if something on the page actually responds to them. Estelle opens with a real question, works out whether they're buying, selling, renting, letting, or after a valuation, and asks the specific follow-up questions that intent calls for, before ever asking for contact details.

Every conversation that finishes is scored hot, medium, or cold based on how ready that person actually is to move, so your team's first call of the day goes to the enquiry most likely to convert — not whichever one happened to land first. And because she's answering questions and taking enquiries around the clock, none of that gets lost overnight or over a weekend.